Turn a Negative Blog Post Positive

by Zyon | 2/09/2010 02:54:00 PM in |

What do you do if you happen to come across a blog post that shows your company in a negative light? The best approach  to contact the blogger and discuss what you've read.

Opening a dialog with a blogger gives you the opportunity to provide an explanation, to correct misinformation and address misunderstandings. With a well thought out and timely response, showing your thought process and professionalism is likely to enhance your image.

Don’t forget that the blogger’s posting and your response is going to be viewed by all of the blog’s readers. Accuracy and tactfulness is a must.

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